galicha – Carpet And Rugs

  1. Processing Time

Orders are processed within 1-2 business days after payment is received.
Orders placed on weekends or holidays will be processed the next business day.

  1. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Delivery times vary depending on your location and chosen shipping method:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
International Shipping: 10-15 business days

  1. Order Tracking

Once your order has shipped, you will receive a tracking number via email.
You can track your order status on our website using the provided tracking number.

  1. Shipping Delays

While we strive to deliver orders within the estimated time frames, delays may occur due to unforeseen circumstances such as weather, customs delays, or carrier issues.

  1. Damaged or Lost Packages

If your package is damaged during shipping, please contact us within 48 hours of receiving the item.
If your package is lost, contact us to initiate an investigation with the carrier.

  1. Contact Us

For any questions regarding shipping or to report issues, please contact our customer service team at [email address] or [phone number].

  1. Changes to Shipping Policy

Galicha.com reserves the right to update this shipping policy at any time. Any changes will be posted on this page.
Thank you for shopping with Galicha.com!